Search results

The password for your Wintex has to be the same for both machines, if not they will be locked.

That's good news, we have connection :D OK when you say the files are locked, do you mean you cannot copy and past them from one machine to another, or do you mean you cannot open the files on the machine you have copied them too.

From previous post are you adding and deleting devices via the keypad, i think you are but i am just checking. I think we should try defaulting the panel completely and starting again, you have the manual for the panel yes? In which case follow instructions to load defaults, delete anything...

If you have set up the account details correctly, as mentioned previously, the IP connection will be at the bottom of the Connect button. If the account is locked you still have wintex open on the other PC, and you need to copy all of the files with the same name, but differing extensions...

Yes, and can you confirm you powered down completely before running new cable, and then confirmed devices again, and that you are using the keypad to learn devices, and not Ricochet Monitor software.

Hi aptsys, there are some things i like to think i know, and others where i am completely blonde, you have just asked me a blonde question, can you expand on what you are asking please.

That's a good thing, it means the ComIP module can be reached from the PC, so now it will be a case of sorting out your router and Norton. Do you know how to gain access to the Routers setup page in Internet Explorer? Just type 192.168.1.1 into the address bar of Internet Explorer, if you...

OK are can you PING the Ip Module, open up the command prompt like you did before and type PIN then a space and then the IP address of the module, what hapns, do you get communication success or failure.

Ok so you have that connected to the network input on the panel the same as the two keypads yes? If so how have you wired, star, daisy chain or just chopped in somewhere? And have you checked you have the T+R connected the same in all cases?

OK couple of things, which com port is the ComIP connected too, it should be 2. Second when you connected it did you do it with all power removed from the panel, including battery. And last for now In your Wintex account you have a button called Edit Account, open this end then click...

You did not tool it quick enough, or you used too much water, or you used the wrong tool, or you used cheap silicone. Any chance of a bit more detail?

OK so you can connect to the panel via IP yes? If so you can do everything the same as you did before, is there anything in particular you want to do?

Going back to your pictures where you showed the wireless expander, what cable is that for the network connection, it looks like telephone cable?

OK just try this use 192.168.1.1 as your gateway address Use 192.168.1.6 as your IP address Subnet mask as you said. Port number 54917 (this is completely random but please humor me)

OK try the IP stuff first, you may not need to touch the firewall stuff, but normally you do.

OK in the panel delete all of the radio devices and relearn them, lets see if they appear. When you have deleted them come out of engineers and then go back in. On you options screen, unless you have a specific requirement uncheck all areas for Anti Code Reset.

Hi Bucks, OK you have seen your IP address range in the IPCONFIG window, for example if mine says the gateway is 192.168.10.1, so the address range in my case is between 192.168.10.1 and 192.168.10.100, so pick an address in this range. Sop you need to enter the Gateway (router address0 an...

OK Tazer, here we go. The Radio expander is not addressed, and as such the system knows it has something but is assuming a Wired expander. on the Address switch turn 1 on. Go into engineers, Engineers Utilities Confirm Devices. Follow the instructions on screen, it should say you have 1...

Ok Tazer, need some more info please. Press Menu 4 on your keypad and tell me what version of panel you have 8. something. Second on the Wireless expander i need to know the position of each dip switch, both the address switches, and the option switches. Also on the Expander tab in...

OK Tazer, going for another beer and me tea, will come back to you tomorrow, think i have it sussed.