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Hi, I have a virus that takes up my whole screen and task manager does not work. I find I can start in safe mode bit virus software does not run because of admin rights but I am logged in as administrator. Any ideas? My next step would to see if I can download and run autoruns as this may show...

Maybe I should look for the non christian ones!

Hi I have a dripping tundish on my unvented cylinder and assumed I need a plumber. I called 3 and have left a message with no reply. I then checked the gas safe website for unvented G3 certified engineers. Is this correct and I have emailed some of them, so is that why the plumbers did not...

Hi, We have what appears to be a Tribune HE boiler where the tundish is dripping. We had the valve replaced About 7 months ago but it is now dripping quite fast again. I will call the installers tomorrow and in the mean time I have turned off the hot water inlet tap near the boiler which I...

Yes called plumber that fitted it and it is the Tundish that is dripping so turned off water tap to it when not using water and they will take a look Monday but probably valve n eeds replacing.

I will get a plumber to advise.

It's a tribune he, I turned off the hot water supply valve and it stopped dripping but now our taps do not work. I am concerned the water dripping is being wasted. Is this the case?

Its of course rotated 90 degrees!

Hi, We have a boiler which has a break in a pipe and a plastic opening which is obviusly supposed to be there but cold water is dripping through which I dont think I have noticed before and I can hear it through the wall on the ground floor, there is no leak I think as I can hear it dripping in...

OK, so the problem is likely warm moist air getting in loft, there is a pipe for an extraction fan running through the loft which first smelt of sewage when we moved in so the builders had to fix that. The loft is boarded on the floor so this is likely cause being the extraction pipe though it...

Hi, It does feel very draughty when the wind is blowing never had that so much before, but maybe new builds are different. There is a type of roof vent but its no fan or extractor. Is the moisture from inside because its too draughty and then when cold it condensates rather than wet from the...

Hi, Our house is a new build in March 2011. I have noticed on the inside of roof on the black breathable type material that condensation often occurs and this can accumulate and drip. Tonight it appeared on only one side even though the build is the same. It really is just tiles and...

Hi, That's a good idea but not feasable as its on the 1st floor with a floor above so not near the loft. I think LED lights are a solution for the time being. Thanks

Hello, We have a new house built 2012 with an LG front door but it has nor windows and hall is dark we which to replace with one with 2 small windows. I checked on ebay for some but non close and most are collect only. Does anyone know of a supplier such as a builders merchants. The builder is...

Hello, We have a problem with our new house and the gloss yellowing especially in rooms with no windows I understand that the paints are now made with less dangerous chemicals but this causes the yellowing. I read in other posts that crown solo is good but I fear this would yellow still quite...

I removed the CFL 11W GU10 bulb but found I cannot replace with the normal GU10 25W as the 25w bulb is shorter and a piece of metal obstructs me from pushing it deeper so the downlighters must be GU10 11w's only. My only choice now will be a window or replace the 4 downlighter units. I think...

Hi, Thanks for reply its a new build built 2012 so I assume will have to meet modern regulations. Thanks

Hi, They are downlighters in the bathroom and with no window its quite annoying that they take a while to get full brightness as its the only light day and night. I will maybe have to try the builders as not sure I have any manuals. Thanks

Hello, Our builders put in some spotlights for us which were energy saving bulbs. But they take too long to light fully. I checked them and they are energy saving GU10's and quite deep maybe 3 inches, can I replace these with just GU10' or are the fittings of a specific type for energy saving...