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You mean why did they replace the isolator when I just wanted a new cord? Dunno, and if they try to charge me for it and it's more than tuppence ha'penny they'll have an argument on their hands! But I wanted a cord with a nice 'bit' (ee, there I go getting technical again!) on the end, so I...

Yup, I think he made just that judgement - like the estimator guy that came to find out what was required didn't tell me how cr@p a plastic bath would be compared to my old cast iron one and recommend I think about a steel one maybe... Anyhow, with the exception of one area which has been...

Thanks for the speedy reply, even if you did make my heart sink with the comment about Roca loos! I'll call the plumber in the morning. *sigh*

With typical timing mere hours after I say I'm happy with the new bathroom, I've just discovered that the cistern is permanently dribbling into the toilet bowl. It's two continuous streams each about an eighth of an inch thick. The noise is driving me nuts. Is this something I can easily...

No; had I been so specific, I would have hauled him back! Never having had any plastering work done before that's just how I expected the finished article to look. The boss man was round yesterday and said basically, old flat - nah. Is doable, but only with a LOT of itty bitty work and a lot...

I live in an 1890s tenement flat, with all that entails. I've just had the bathroom redone and asked for the walls to be replastered. The guy said fine, this side (where the old tiles were) needs replastering, a skim coat will do the rest. Ok, I said, assuming he knows what he's doing...

Ah, well, these ones are slightly different, you get 'invited' to complete a Ciao survey according to the profile you have completed (interests, age, job, whether you have a car or not, etc etc). Normally you answer a few questions at the start of the survey if they have very strict criteria...

I'm a member of Ciao and YouGov. Money ranges from about 50p per questionnaire to £2-3. Some of the surveys are a bit on the dull side, but some are quite interesting, and most take only 10 minutes or so to complete. YouGov won't pay out til you've earned £50 but with Ciao it's only a fiver...

Do people rave about silicone?! I'm joking, but yes, I've been thinking about how to bring up the topic. I'm no Kofi Annan, but I think I have some leeway with them given the delays and hassle - much of which was caused by the corner cutting of the apprentice plumber. He's still trying to...

Perfect! That's very useful to have, thank you.

As a member of the public who is far too much of a klutz to even do any DiY apart from the odd bit of painting and varnishing, I would much prefer you to phone me up and just be honest with me. That way I'd be more likely to get in touch with you in the future if I needed any other work doing...

That's the very thing! The isolator itself worked fine; it needed some re-plastering round about it, is all. I had asked that a new shower cord be fitted (I bought a new one) as the old one was rather worn and manky and for some reason they decided to replace the isolator too. I've had a...

Fantastic, thank you! I had wondered about the bottom of the pedestal and loo too... I'll get some of that stuff tomorrow.

Hi, I'm in the process of getting my bathroom redone. It's been a long, drawn out process and today they sent along a plumber to change the ceiling socket that the shower pull cord is attached to: I don't know the correct term, but you pull the cord to switch on the power to the shower...

Hi I'm in the process of getting my bathroom redone, and now have a nicely tiled floor and a tiled pipe box behind the sink. This runs from the end of the bath behind the sink to the wooden panel on the wall on the other side. Although professional tilers did the floor, a plumber with 2...