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I have a wooden door with a lever sash lock. The latch can be operated from both the inside and outside handle. So anyone can enter from outside if the door has not been locked with the key. I think that my old lock is a common standard size: Case size: 63 mm deep, 109 mm high Backset: 44...

I am arranging to have the Gas Liner Terminal installed. Someone has recommended that I take the precaution of checking if the chimney is blocked with a birds nest or something else first. Can anyone recommend a way to check that the chimney is clear? Thanks

The Gas Liner Terminal is missing at the top of my chimney. I have been advised to get one installed. Whilst shopping around I read that it is essential that I get the correct diameter fitting. I see that they come diameters between 4" and 9". Does anyone know which size it is likely to be? It...

Just for the record, the thermocouple needed replacing. A gas engineer came and was able to replace the part with a univeral thermocouple and service the boiler. The whole job took about one hour and now it's running nicely.

Thanks for the reply. So can you suggest what might be wrong? It will be useful to have some idea when looking for someone to help fix it.

Hi This evening I noticed that the pilot light went out on my boiler. So I followed the instructions on how to light it. It will spark and light up, but as soon as I release the button that must be pressed when igniting the pilot it goes out. Does anyone have a suggestion as to what might be...

Hi Vickych Unfortunately I have not found any replacement yet. A Glow worm supplier told me that there is no upgrade available. I am now looking at the option of removing the front fire (not sure if this is ok) and having an independent flueless front fire in its place (from...

I have an old back boiler with a fire front. It is a Glow worm Capricorn 240/6. The back boiler works well, but the fire front is looking dated and I would like to replace it with a new front. Does anyone know whether it is possible to buy a more modern front for it? Or must I buy a whole new...

Thanks for the reply. I did not find another reported case the same as mine, as the ones I read reported that either HW worked or CH worked. The CH pipes (and radiators) were cold. In my case neither worked and the pilot light went out after the boiler firing up for about a minute. I got the...

I have a Potterton Puma 80 combi boiler about 4 years old. If I light the pilot, then run the hot water, it fires up. But the flow rate stays low. Then after about a minute the pilot goes out. After that if I run hot water, it is still low flow rate but very hot. Similarly, if I light the pilot...