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Na it's not your answers that bother me it's more to do with the fact that I didn't check the f**king quote before agreeing to the work, but what's done is done.

Their terms consist of a couple of sentences on the bottom of the quote about how they're not responsible for decoration. Nothing about having to pay up in full before snags are completed. What link are you talking about?

Since the invoice they left us has errors we're going to request another invoice that details all the works we agreed from the beginning and breaks down the part expenses. Some work they're trying to charge us for we completed and they're also trying to remove some work that we asked them to do...

So although they were aware that we wanted to proceed with the work on a fixed hourly rate (told them when the deposit was taken and again during a phone call the next day) the law is on their side and we are liable for the original quote amount?

I dont think they're very competent, the guy that wrote the invoice put down the wrong deposit amount but overall its around 40 quid cheaper. They're insisting we pay them fully before the remedial works will start. " They're claiming that given we agreed to pay 50%, over the phone...

Got the quote, that includes 1 job they did not do but is still added to the price, a final invoice with figures that are incorrect, less than the original quote and a series of emails from them, with some half truths and threats of legal action if we don't pay the full original quote.

I've spoken with NICEIC. They don't get involved in the financial side of the dispute at all.

I've spoken with NICEIC. They don't get involved in the financial side of the dispute at all. The procedure is we would need to fill out a complaints form and mail it back to them. They would then assign someone from their complaints team to investigate, which could take a couple of weeks or...

Hi Wanted to ask the forum about my rights as a client to sack an electrical contractor. In our view the contractor have not done a satisfactory job. The contractor visited our house to quote for the works. They explained that they charge by the hour and confirmed their rate and the...

@securespark Heh. You forgot about OMG and WTF?! ;) Hi ericmark Thanks for the detailed reply. This firm are threatening us with legal action if we don't pay an excessive quote for this works, a quote that we didn't receive as they sent it to the wrong email address. We explained to...

The ring main they connected up to is tied into a 2 year old consumer unit that is certified.

Hi riveralt In your view does a jb under fixed floorboards, handboard and carpet pass as accessible? One other question, following final payment they've said they'll provide a Minor Works Certificate. Is this the appropriate cert for this type of work? When it comes time to sell the...

Hi We recently hired a 'pay by the hour' electrical firm to install a ring main on a bedroom in our house. Long story short and without going into too much detail, due to possible pending legal action (to do with a separate issue with them regarding final payment), would like to check if...

Hi I'm researching some tiles for a shower and was after some advice on using brick tiles, like below, with a shower frame. Would you avoid the beveled styled brick tiles and use flat faced or do the beveled style just take a bit more work with the sealant? Thanks

Cheers BAS.

Thanks BG. Is the slow fade up a 'feature' of some cheap dimmers too?

Hi I've had a UK certified electrician round who has fitted a 4 switch light similar to this but with two regular switches and 2 dimmers on the right. All 4 are connected to regular 60/100watt bulbs. The dimmers have two issues I've not known before, they buzz loudly when fully turn on (the...

Here's hoping the BCO doesn't ask that question. ...but seriously ;) at least as long as we're living here there's no plans to tile that part of the house.

I misheard what my electrician was saying. He's a actually using a JB that's accessible under the floor boards. Cheers for replies.

Heh. Cheers Taylor. Had a chat with him this morning, the junction strip is temporary, for testing the connection, he's soldering it today and due to leave it accessible until the bonding goes on. Phew.