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We have a system/conventional boiler (Viessmann Vitedens 100W) with a feeder tank in the loft. A leaking radiator valve upstairs was changed, which involved draining quite a bit of water from the system. After fitting the valve, the engineer refilled the system and mentioned we may need to...

Thank you for your replies. I remembered our house insurance has a home emergency add on so am going to investigate further. Do we think they would sort this issue under the policy? It covers up to £500 of repairs including parts. We have just noticed one of the radiators is leaking too, but...

Thank you for your replies. I am a novice so no test equipment for voltages. It is set up as a conventional system with boiler, hot water cyclinder in the airing cupboard and next to that there are two motorised valves. The valve I changed out was the top one (that is on the pipe to the pump)...

I hope someone can help please. We have a Viessman Vitodens 100W conventional boiler, just over 3 years old. It is controlled by a Salus RT310i thermostat that also works with an app. This past few days, the red and green lights on the Receiver are on (solid) when on Auto, but the heating is...

Thank you viewer - I have found information on the Shower Doctor website showing a diagram of this particularl model (and others as it goes - appears quite comprehensive) - are you referring to the Heat Exchange? http://www.showerdoc.co.uk/shower-spares/gainsborough/style-400x.html Would...

I wonder if you can help. We have had our shower fitted for the past 7 years without incident. This morning my DLW decided the shower was not hot enough and turned the temperature up, which for some reason tripped out the electricity. When we switched the electricity back on, the shower...