Search results

I haven't been here for a while but have posted before so if anyone who reads this hasn't read my earlier posts,it might be helpful for you to read them. I have had a Trading Standards officer out to the house and he said that he would not be happy with the work either. He also passed me on to...

Yesterday evening I saw that there are several hairline cracks and one wider crack under the new window. Am at panic stations as am sure that there were no cracks there before. I enclose a photo. I took off a bit of the rendering over the mortar at one point to see if the crack was underneath...

I wasn't told anything bout this in the quote.

He said that the work looked like 'crap' on account of the mortar on the lintel and said to me to look at how neat the work on my neighbours' houses was in comparison. I got the impression that ha wasn't too impressed by the builders. I also noticed on the invoice that the builders charged me...

No, I found the SE myself as well.

I am tempted to get someone else to do the work as I feel so uneasy about these builders.

The builders are coming here tomorrow to discuss the work. I also got an email today from the head of the firm asking why I had contacted TS, and that they would come and make good the work (for which I would probably have to pay yet more money). He wrote that they had filled in the crack...

I called the CAB today and they are passing my complaints about the repair work to Trading Standards.

The engineer said in his report that the mortar should be raked out and repointed and that any cracked bricks should be replaced, but they just put new mortar over the old along the crack. When they removed the mortar along the lines where they subsequently put the bars, the old mortar was very...

Hi ken, thank you for your reply. I will answer your questions in order. 2. No, I found the building firm myself. 3. I claimed insurance for the drain repair but not for the wall repair. 4. Yes, the window was fitted as part of the repair work as my old window was rotting. 5. Yes, the...

Thank you for your replies. Ken-the drains were leaking (a survey was done of them) and they were repaired. Their leaking was said by the structural engineer to have caused the subsidence. There is no crack from the ground to the lower window (I enclose a photo) and never has been. The lintel...

The structural engineer had written in his report the crack caused by the subsidence in the wall should have the mortar raked out along the crack and fresh mortar put in. I emailed the builders about this during the time they were doing the work asking for it to be done, but when they came...

The structural engineer hadn't said that a new lintel was needed. I just thought it might be. Yes, the work will be painted. It's just that my neighbour and then her friend made critical remarks. My neighbour is the sort of person who thinks that I am useless at arranging for things to be...

I agree.

I recently had a repair done on my house for mild subsidence and a new window put in. I had asked for a new lintel as well, but the builders said that the one I already had was ok. (Two other trading standards approved builders had also said that I didn't need a new lintel when they came to...

No,the insurance company won't be paying as the cost of the repair is just under or the same as the excess.The structural engineer said to use a 6mm stainless steel stud bar grade 304. Originally the man from the insurance company who came here said to me (but didn't put it anywhere in...

Thank you for replying. The builders couldn't come as the weather was too bad. I was thinking more that the cheaper bars may be made of something else, not stainless steel.

The builders are coming today to insert stainless steel bars into one of my walls to fix a subsidence crack. They told my friend that they don't use cheaper bars as it would invalidate my insurance (they aren't paying but if I need to make a future claim). Does the grade of bar used determine...

I called the insurance company and they said that they had nothing written down about the structural engineer having to come while the work is being done. I will still call him on the day though see if he can come. One of my friends was with me when the builders came to give a quote and she...

The insurance company are not paying for the repair as the cost is too near their £1000 subsidence excess. I'm paying for it. I found the structural engineer and builders myself. The builders are trading standards approved. The insurance company did pay for the drain repairs which caused the...