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My predicament was caused by a Worc Bosch Approved Installer sourced through their website. Worcs Bosch sent an engineer to investigate my electric shock. This was caused by the prv pipe touching the boilers supply cable buried in the wall. The installer's drilling had stripped the insulation...

As suspected no cleaning was done and water in the system is 100% water. No fernox or anything.

I have been electrocuted (non fatally obviously, but flippin painful) by a new boiler installation on a copper pipe. Which safety body/authority should I report this to? Boiler has been isolated and proper plumbers are en route.

Apologies. Thanks for the advice. I shall get 'another' installer to do a check.

The installer has had three chances to get it right. Numerous problems............grrrrr

Is it a requirement to clean the heating system before fitting a new Worcester Bosch boiler to meet the warranty policy? If so, what should be done? Power or chemical clean? How long to clean? I think my installer did not carry this out. How does one check it's been done?

All sorted. The radiator in question was holding back the pressure of the entire system and hence the pump was stressing some what, which caused the noise. The plumber has rejigged the plumbing and everything ok. It was the plumber's apprentice but the plumber didn't check properly! He's coming...

I had a new Greenstar 28 fitted yesterday to replace my heat only system. I have problems with boiler and the fitting of it. 1. Two tone droning noise from boiler that resonates through my bedroom above where the boiler is fitted. Had to turn it off to get some sleep. 2. I had the hot water...

Small blobs of Expanding Foam is the way. I used to be a coachbuilder and used this technique for xps type panels to aluminium, stainless and steels. For dead flat surfaces, Evo-Stik contact adhesive.

Thanks Simon. A Smiths it is :D

Thanks for the info Newboy. Is the Myson quiet too? Why did you opt for the Myson and not the Smiths?

Hi. I'm fitting extra kitchen units and need to remove a 1.3m central-heated radiator. The kitchen is 34 cubic meters. Hence, I am tempted by the Smiths SS5 heater. Are they a good option, or should I look at a different options? If the latter, which one? I do have space for a tall radiator...

I do see your logic Alistair. The problem for me is the access to the house roof, otherwise I would've jumped on the garage myself and sorted. But being 30ft up I would need scaffolding and that's not cheap. There is nothing to lash a ladder to either. The legal advisor has been busy and has...

Freddie and Alistair. Not being a roofer, my knowledge is limited. Clipped? I take that as cut. The tile from the garage roof was clipped below the holes and hence only being held on by it's own weight. The mortar to which it was located with had not bonded. The survey picked up several other...

Sorry Freddie. I've no clue about the specific details of the roof. Good news though. Legal advisor just rang to say that the survey carried out by the mortgage company should have picked it up. Although impossible to detect without removing tiles, the onus is with that initial survey to...

Car insurers were ok. The house insurers are saying they would not insure a building that is not built within construction regulations. They appreciate I am completely unknowing, but rules are rules. It has now transpired, having spoken to the insurer, that my house is no longer insured...

Sorry for the lack of details. I can relay what was said over the phone. The roof tiles on the gable slopes were only held down by the fascia panels by friction basically. Tiles beneath the ridge were only fixed by the mortar, and some are loose, waiting for the next wind...

Hi. I have had a building inspector visit my home to assess the damage to my roof after last week's storm. Two roof tiles came off and one landed on my car! Apparently I am not covered by my insurance even to have the roof repaired. The inspector said the construction of the roof is not of...

Hi All I'm new to this site, so I thought i'd better say 'Hi'. I'm a reasonable DIYer, with a background in welding, fabrication and coachbuilding.......... but alas that doesn't help me finding a draught! Brrrr Cold air seeps from between the thermal blocks and plaster boards then under...