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I’m sprucing up my kitchen and have purchased an LED bar ceiling light (Defurhome). I’ve installed them as you can see in the photo, however i’ve noted this light only has an ip rating of 20. The lights are LED GU10. The kitchen occasionally suffers from steam from the hob but the lights are...

I’m sprucing up my kitchen and have purchased an LED bar ceiling light (Defurhome). I’ve installed them as you can see in the photo, however i’ve noted this light only has an ip rating of 20. The lights are LED GU10. The kitchen occasionally suffers from steam from the hob but the lights are...

Is there a way of doing a full alarm test without the bell box sounding. The walk test has been done successfully but ideally i would like to do this on full armed mode to make sure it's working how it should without ****ing the neighbors off.

I’m in the process of beefing up the security on my house. I have a texecom premier elite w with multiple wireless devices. We have a velux window on a sloping roof which in my option is a security risk. Do i attach a wireless window contact, or a vibration contact or neither and just have a...

I will be reaplacing batteries in my premeir elite alarm system including backup battery and this year i’ll be replacing the battery in the bell box (wired not wireless) as its fours years since it was installed. I still need to order the battery for the bell box. Can anyone advise on what...

I’ve been maintaining a Texecom Elite since the local alarm installer went under. I’m currently using a V1.0.12.07 app which is old and I've just had a notification to upgrade. Even though i have the engineer code i’m unable to upgrade as i don't know the email address and password. Is there...

I noticed a wet patch on the brickwork after a heavy downpour. Its adjacent to the down pipe. See photo. I havnt been able to get up the ladder to take a look due to the weather. I assume it could be a blocked or partially blocked downpipe? Any ideas?

I re-decorated an upstairs bedroom which had a telephone extension (see Photo 1), or I assumed it was an extension. This extension hasn't been used for years so I decided to disconnect it. I then noticed a few days later that nobody could call in on the landline and the caller receives a message...

I’ve noticed a large damp area on our front doorstep. The doorstep is within a dry warm porch. I’ve included photos for reference. I’m wondering where this is coming from, i suspect the outside storm drain may have become overwhelmed with the current heavy rain fall making the ground saturated...

My alarm system is a Texecom Premier Elite. This year I intend to replace the batteries in the wireless PIR’s, main panel battery and the wired bell box. Will the tamper be put on hold/pause while I swap out the main control panel battery and wireless PIR batteries if I enter the engineer code...

I had an extension built 12 years ago and just recently (during sub zero temperatures) I've noted a strange round circle in the plasterboard ceiling in the garage. It's never been painted so is it from adhesive or something else. At first I thought it was a water leak but I'm not sure due to the...

I had a Texecom Professionally installed some time ago. The company went bust. Fortunately, I have the engineer code. However, would this allow me to gain access to Wintex and the settings or would Wintex have a separate user ID and password?

I’ve noted that i’m getting an increase in RF jamming notifications. I undesrand this can happen if a device is operating on the same frequency as Texecom wireless devices such as wireless thermostats etc. The batteries were replaced recently in both wireless pid’s so I assume the batteries are...

At some point the join has been leaking and green corrosion has formed, see picture. Its no longer leaking but whats the best form of action, just leave it or clean it up. If i clean it then what with? I add inhibitor to the heating system each year which hopefully will prevent further corrosion.

I want to remove some wireless PIR's while decorating a room. How do I disable the tamper so the alarm doesn't trigger? I have an engineer code.

I have a texecom smartcom connect fitted to my texecom elite home alarm. However i had to reset the broadband router due to a fault. Now the smartcom connect box is flashing and is not connecting to wifi. I’ve pressed the wifi button on the smartcom connect box and i see the smartcom ssid being...

I own a 60 year old house and it has a black rubber water inlet hose coming from the watermain through the toilet floor joining pipe work. Over the years the pipe has been painted over with wight paint. I’m assuming the pipe is as old as the house. What’s the life span of these rubber pipes...

I have a Geberit cistern (originally repaired) but now needs replacing. Its discontinued. Are there any alternative straight swaps. Item number 223.830.21.1 dual flush. For reference its for a slim line Rak toilet. I’ve included some photos for reference.

I've inherited a Professionally fitted House Alarm, however, I don't want to pay for expensive maintenance agreements. If I find that I'm unable to maintain the system myself can anyone recommend a system that is easy to install and maintain? I've seen DIY home security systems on the market...

Hi, I've recently moved into a house and I have a Texecom Elite Premier installed plus a Texecom Connect box. After some reading, the system can be operated by an app externally. The system seems to be a hybrid system with wired and wireless sensors. My question is, how easy is this system to...