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Hi, My partner lives in a 3 year old new build. She is looking to get an EV charger installed. I have an Easee One that's been removed from another house and would like to use this. In the garage there is a square black wiring 'box' with a twin and earth cable that apparently goes back to the...

Hi, Recently had stair carpet replaced and the pile (?) of the new carpet doesn't line up with the front edges of the stairs, both in the straight and corner sections. Carpet fitter has said that this is due to the carpet being fitted straight at the edges of the stairs but that the carpet...

Hi, Bit of background. I have a 180L Stelrad unvented cylinder, professionally installed 6 years ago into a 30 year old house which previosuly had a vented CH & HW system, and had no problems with it until now. Went away for a couple of weeks and returned yesterday. Unfortunately while away my...

Hi, Just wanted to get an idea of what could have caused this so we know how to proceed with the builder. We've had a leak in our shower (new build, 1 year old), showing up as a damp patch on the 'other' side of the wall from the shower enclosure. Today the builders have come out, removed a tile...

Hi All, Long story short we're in a new build property just over a year old and have had issues with the flooring. It has recently been replaced and we have noticed some damage on the end of a plank. The builder is saying that as we didn't report it immediately they are not liable and that we...

Hi, Recently moved into a new build and I'm pretty certain there's a problem with the CH/HW that the installers are denying. It's a 'S Plan Plus' system - Ideal boiler with unvented cylinder, dual heating zones and frost thermostat for the boiler in the attached garage. I've had to replace a...

Hi Guys, This may be a non starter but it was an idea that popped into my mind so thought I'd ask the knowledegable pople on here! I have a unvented hot water cylinder heated primarily by gas boiler but it also has an electric immersion heater. I also have solar PV panels and plenty of spare...

Hi, I have the above boiler, was commissioned by gas safe engineer just over 5 years ago and has been faultless since until now I have a hive system controlling heating (usual radiators) and hot water and a unvented HW cylinder. All wired up on S plan I believe - separate valves for CH & HW...

Hi, Just wanted to gauge opinion here before taking legal action. I commisisoned a company to prepare a shed base recently, 18ft x 14ft which was done with 2x2 slabs. The area was fairly flat to start with and they did some raking to level it off. Then, with no other preparation, the slabs were...

Hi, I'm just at my partner's (rented) house and was looking to install a Hive system but noticed what looks like an uncapped hole in the flue on her combi boiler (I deal Logic ESP1 35). I can feel air movement, including warm air when the boiler is running and taking a photo looks like it's open...

Hi, I'm due to have an unvented cyclinder fitted shortly but on checking the plumber's gas safe register page it shows only vented not unvented cylinders as certified. Does this mean he's not certified or is there somewhere else that the certification could be held? Nothing else about the...

Hi Guys, Pretty much as the title says really! When shower is powered up it goes through the usual 45 seconds or so ritual of making a few noises while 'wait' is displayed on the remote, then it goes to 'service 30' and won't do anything more. I've gone into the service menu and done the 'inlet...