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Advice taken, will look up some old invoices and maybe contact the original company that done the business, will post when sorted. :)

Cheers for the reply:- Methinks you are right, no need to replace the whole unit £500+, just the one opening window, and a fixed side pane in the French window, will scour the local adds.

Have had my double glazing in for about 12 years, but alas some of the panels are letting in some condensation, are they replaceable (glass panels) or do I have to have the complete unit

Mine seems to a sealed unit, but I get the point, some years ago our digital timer for the central heating went the same way, but with a squeeze the numbers came to life, ah well, will purchase new one when budget allows.Thanks for the input

I have a BT Synergy 3505.............Works a treat, but alas the LCD readout is Kaput even when inputting new numbers or using the internal call, is the phone repairable or is destined for the scrapheap, your thoughts appreciated. :?