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thanks for the replys, it has put me at ease now as i just didnt know about these things and didnt want to be ripped off. thanks

hi there, have a few questions just got a new boiler installed and the gas meter is outside and the installer has brought a pipe from the meter box and sent it down from the box (roughly 60 cms) then along the wall (roughly 1m) and around 15-30cms above the ground then through the wall...

I know when i toke up the homecare 400 it stated they would do an inpection, but i called them within a month regarding the leak, so they havent (even still) done an inpection of what they need to do and i know there has never been any sort of cover for at least for 3 yrs as i brought the house...

Was only with them for a month when it happened, i am due to canceling it as the engineer said my cover did not cover the HE ?? but yes i was on the highest package. annoys me these peace of mind set-ups, you pay money out then when something happens then you find out that part was not covered :(

Right, ive not yet brought it but would most engineer once they know what model it is be ok with the customer to buy the part once both partys are sure which boiler it is ??? from that heat exchange above that looks like it covers both of the boilers mine could be, ethier way it a hell of a...

Thanks for the quick replys @ Agile i know where your coming from and your right on the price BG charge as i had a price from them and was going to go ahead but my credit rating was too low for them :( @ namsag i did have a contract with BG the homecare pack option 4 which i thought...

Hi, Had this boiler for all the time that ive been in the house (over 8yrs) and now the heat exchange has gone, british gas told me that it was the heat exchange that has gone and i would need to replace the whole boiler :O As prices are not cheap on new boilers and with the ever credit...