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I would appreciate some help. The present arrangement I have has zone 1 as our main entry/exit to the house. It is set up as 6 9 B C. 6 for entry route, 9 for double knock, B for being armed in part set B and C for being armed in part set C. The entry time is now set for 20 seconds and the exit...

Hope someone will be able to help? The 9825 is a remote keypad where the keys are playing up! How do you gain access to the inside so I can take a look inside or unwire it for possible replacement with another one? There is no obvious means of getting inside and I don't want to damage it...

Can anybody help? I fly model planes and by mistake fuel drips damaged the surface of my kitchen floor. The drips have damaged the polyurathane layer of the tiles and are easily seen. They are not deep but are "more" matt finish than the rest of the surface which shows them up when viewed...