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Can anyone help please? Thought this would be a simple job, but I was obviously wrong! I have a Tre Mercati Milan shower on which the cartridge seems to have failed. My original docs for the shower shows that the cartridge was a 63230, so that’s what I ordered. The part having arrived looks...

We've recently installed a new back to wall pan with concealed cistern in vanity unit and have a problem with the flush. The flush doesn't cover the whole pan, pretty much missing all of it from around 2 o'clock to 7 o'clock if you think of it as a clock face. The cistern is filling to the line...

Can anyone help please? I'm trying to find spare parts to repair one of a pair of a wall mounted bath taps, but can't work out the make. The only identifying mark is "HB" (capital letters) embossed on top of each of the taps, but I can't find this make anywhere. I'm guessing it may no longer...

Can anyone help me with some ideas on this? I am completely non-technical when it comes to plumbing, but we have just had an Ariston unvented cylinder installed following a loft conversion. My problem is that pressure/flow to the all the house taps seems fine, but the flow to the showers is...