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Good evening. Our shower valve recently came away from its wall fixing. I have checked it and it looks as though the fixing screws have corroded and sheared off. Any ideas on how the valve assembly is removed from the wall fixing plate on this valve please? I have examined it and can't see a...

Hi There, My mum has the following setup. Potterton 40e boiler Honeywell Controller (I think it's an ST699) Drayton MA1 mid position actuator Drayton room thermostat (non digital) It used to be possible to have the domestic hot water set to once or twice and the heating set to constant and...

Hi There, The hinges have broken on my gas meter cupboard door. I have replaced these with suitable new ones. However, there also appears to be something missing from the lock/latch mechanism as I'd ordered a replacement latch but it just falls through the hole as the hole is too big, as...

Hi There, I had an extension built late last year and shortly afterwards I noticed a damp patch, approx. the diameter of a coffee cup in one area of the ceiling. The patch would come and go and would sometimes be smaller. There is a brown ring mark there as a result. I got the builder back...

Hi There, Firstly, I hope you had a great Christmas. I had the above boiler fitted in June of this year and it failed on Boxing Day with a F28 Fault Code, which is failure to ignite. I have had a Vaillant engineer visit my property to investigate the cause and he reckoned it was a...

Hi There, I am currently having a kitchen extension built and my existing kitchen floor has 31.6cm square slate effect (Almansa) tiles fitted. I would like to find a source for more of these to tiles the rest of the extended floor area once the extension is finished and floor screeded. The...

Hi There, I wondered whether anyone could shed any light on a fault with my boiler. Basically, the boiler started making a loud noise yesterday when DHW was called for. CH is turned off at the moment due to mild weather. Anyway, the noise was like a loud buzzing/whirring type sound and it...

Hi There, The filling loop has been left connected to my boiler by the previous occupants and I would like to disconnect one end of it in order to avoid 'accidental' pressurising of the system, and also to comply with regs. So, what I have done is ensure that isolation valve on filling...

Hi there, I recently had some work carried out which required the electricity being switched off. This set the alarm off and the external sounder was sounding too. Once the alarm had been reset and the main power had been reestablished, the alarm failed to work. Basically, the green power...

Hi There, I have a Prima dishwasher that is not cleaning properly, in fact it appears as though the contents have barely been cleaned at all on both top and bottom racks. Also, I use Finish tablets and this remains intact too, almost as if there is not enough water circulating to dissolve the...

Hi There, I am currently experiencing problems with condensation in my loft. I have an upstairs combi boiler and the flue runs vertically through the loft space on vents out the top of the roof. When I feel the outside of the flue pipe it feels quite warm to the touch. I spoke to a roofer...

Hi There, I have just spoken to a a local roofing expert regarding a condensation problem I have in my loft. He suggests that I have 4 vent tiles fitted, 2 on each side of the roof, and says that the condensation will disappear within a day or two of fitting these. He says that the...

Hi There, I have condensation in my loft in the form of beads of water on the underside of the bitumen roofing felt. I have a combi boiler located in the upsatirs airing cupboard which has a vertical flue which goes up through the loft space and vents out of the roof. I have noticed...

Hi There, I have a condensation problem in the loft and it is more problematic this year, presumably due to the very cold weather at the moment. The condensation forms as beads of water on the underside of the roofing felt membrane. One of the main problems I suspect is the drying of...

Hi There, I have a condensation problem in the loft and it is more problematic this year, presumably due to the very cold weather at the moment. The condensation forms as beads of water on the underside of the roofing felt membrane. One of the main problems I suspect is the drying of...

Hi There, I have a condensation problem in the loft and it is more problematic this year, presumably due to the very cold weather at the moment. The condensation forms as beads of water on the underside of the roofing felt membrane. One of the main problems I suspect is the drying of...