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I have been told that my motorised valve is stuck open causing the heated ladder radiator to stay on 24hrs/day. Where could this switch be located, I would at least like to try and switch it off before replacing it. Any ideas?

Thank you for trying to help. There aren't any electrical cables near the radiator, and I am sure this is a recent problem. I am just wondering whether there is something that has been switched or adjusted without me knowing. British Gas did visit recently and I am wondering whether the engineer...

Help please! The ladder towel rail in my bathroom is hot in the middle of the night when the central heating and hot water are both off. How can this happen and what can I do to stop wasting energy? I'm sure this shouldn't happen.