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We have just replaced our roof but I was not happy with the state that the chimney flashing was left in by the contractor with damaged brickwork and poor detailing so withheld payment. See first photo. They returned to rectify (second photo) it but there still appears to be a gap behind the...

We have recently had new double glazing installed and some cracks have appeared on the inside of the upstairs bay window. They are in the corner where the bay meets the wall and run from underneath the window down to the floor. There are no obvious issues with the downstairs bay or any of...

We have recently moved (1930's semi) and the lounge door never really hung properly. I took the door off and the wood at the bottom hinge literally crumbled to bits leaving a large hole right down to the brickwork 2-3" in depth in places. The frame at the top and middle hinge looks fine -...

We have had terrible weather over the past few days with storms and driving torrential rain and our side door is leaking at the top. The internal plaster above the door frame is damp and drips down onto the floor during particularly heavy downpours and goes away when it stops raining. We...