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Very true. I work in financial Cyber Security - the amount of vendors that have no idea now their own products work at the lowest level - we end up reverse engineering what their apps are trying to do some of the time - takes ages but is usually quicker than them fixing their own problem.. So...

IT works - new heating gateway + thermostat wired in and worked first time. Spent 30 mins on call to Vaillant this morning who insisted it was my wifi/mesh network when I knew it wasn't. I do appreciate them trying of course.. I think it broke when it did the firmware update. I was very careful...

Not a lot of joy from them. I’ve been in IT for 30 years and they can only suggest it’s a Mesh wifi problem but the thermostat uses radio.. and I know the wifi is working properly.. new thermo and Gateway should be delivered tonight so can hopefully install later.

I've had this for 4 years - never been an issue. The boiler is cabled to the heating gateway - a small box that handles radio to the thermostat and a wifi connection so it can get weather data and talk to the servers that handle the app that you log into. It learns how long it takes to heat the...

No - that only works if the thermostat is connected to the boiler/HG and it isn't, and that's really annoying

Cheers. Useful to know.

Thanks.. Done that too.. I think thermo or HGateway has failed.. waiting on Vaillant tech who are closed today.. might just buy another exact same and fit.

Hi, I've rebooted router, wifi, gateway, left them off for a few mins etc. Its an Vaillant 835 Ecotec Pure with the Vaillant 0020197226 vSMART wireless programmer Combi Control Pack (if that helps!) - so yes a Combi

Glad you are sorted - I am having no end of issues... My wireless thermostat has now lost connection to the heating gateway. It will not connect. I have replaced the batteries (the old one's were fine), but it will not pair. I cannot re-add the thermostat in the app as the application isn't...

Also just got an email from [email protected] who have acknowledged the issue and are working on it. No ETA.

Thanks- good to know. Please pet me know when it starts working again and I’ll do the same.

Last night the Vaillant App stopped working - cannot reach heating gateway - so wifi error. Reset and re-added the Gateway to the wifi - confirmed I can see the gateway on the network (I can see it's IP talking to the router) so connected to the internet for sure. As part of this process it...

Good thinking - will do that just to rule it out.

Hopefully the right place... Relatively new washing machine randomly leaks water out of the draw. (bone dry on all hoses 100% comes out the draw where you add lcleaning iquid/conditioner etc..) Feed is on mains pressure, manufacturer advised could be too high pressure, so I closed down the...

Hi, the RCD on the consumer unit trips. yes, control panel is on the top of the door that swings down - the cabling is a good shout - thanks.

Hi, We have a 2-3 year old (beko) dishwasher, that trips the power. Seems to happen when its finished cycle, if we open the door and then turn off the power immediately it will trip a lot of the time. If you open the door then count to ten, then power off it's fine. Clearly something wrong...

The plan is to replace that piping before the flush, the system needs flushing as far as I can tell. Unless there are other ways to address?

Damn. :-(. Thanks for the heads up, at least I know what we are up against. So is the price about right for a power flush? And replacing rads before is a good idea? Thanks Mark

OK so here's the pic of the pipe that was replaced, down in the kitchen in 2010 (IMG_0045.jpg) And the existing in the airing cupboard: IMG_1908 and IMG_1909. thanks for your help! Mark

Hi Ian, OK thanks v much, I'll take some pics tonight and see if anyone can advise.