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  1. J

    Vaillant Service the company that says you are always wrong

    This is a DIY answer, after much research on my part. People should know,
  2. J

    Vaillant Service the company that says you are always wrong

    I have a ten year old Vaillant boiler, which was intermittently failing to fire up. This has now been fixed by a friendly neighbour who used to work for British Gas. He fiddled for a few minutes, finely adjusting some of the controls and now it fires up every time. If it gets worse again, he...
  3. J

    Do not buy from Vaillant if you would like any after sales

    The man who arrived at the door was slovenly and rude. He was chewing gum. He did not introduce himself. He was looking for any excuse to cut off early as it was the last call of the day. He could not be bothered to phone to say that he would be three hours late. Certainly not professional...
  4. J

    Do not buy from Vaillant if you would like any after sales

    The motive is to expose one workshy fitter, one call centre which blocks all complaints and one management which has cut itself off from its customers. Write to the boss in Germany if you have similar problems. I have been told that nobody in the UK runs it - by the call centre.
  5. J

    Do not buy from Vaillant if you would like any after sales

    Vaillant which is based in Remschied in the Ruhr in Germany bought a British company. Since then they have closed most of it down. They have an office in Belper, but there does not seem to be any management there. They employ 300 gas fitters, but these do not report to any local offices...
  6. J

    Vaillant Combi boiler 10 years old fails to ignite for HW

    I am starting a new thread because the previous report of this minor fault was taken over by a bunch of posters who spent their time attacking one another in their own private jargon. One was touting for business. A Vaillant 242 is failing to light up intermittently for HW. It can be...
  7. J

    Problems with Vaillant Turbomax combi not firing up on HW

    Am I right to assume that most of these posts come from professionals seeking work and that you each reccomend and thank one another?
  8. J

    Problems with Vaillant Turbomax combi not firing up on HW

    Thank you for your interest. The larger boiler fails to light, intermittently. it can occasionally be lit by repeatedly turning off and using the igniter switch. If CH is set on the thermostat to a high enough temperature, it will still always ignite. When it does not ignite, only the...
  9. J

    Problems with Vaillant Turbomax combi not firing up on HW

    Thank you for your answer. I am using Vaillant although they are expensive and charge whether or not they can fix anything. I am not against using independents but have not been able to find one that I trust. I can see no reason why the piping should be too small as the flat is not...
  10. J

    Problems with Vaillant Turbomax combi not firing up on HW

    Does anyone have an answer? This must be a very common fault, I would think.
  11. J

    Problems with Vaillant Turbomax combi not firing up on HW

    I have two Vaillant combis each ten years old in the same house, which contains a basement flat. There are constant problems with the larger unit failing to light up. It is either a 242 or 282 - it is hard to read the number. But it fails with this ignition fault quite regularly and costs a...
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