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Hi all, I think I have fixed the problem I described, but I now have a different issue. Under the door frame there is a stone sill. Water seems to seep through this from the outside - I can't find any trace of rain getting through the door frame now. I've attached photos of the inside and...

I have external double doors opening inward from my bedroom onto a stone staircase. There is a large wooden weather bar at the bottom of the doors, and a rubber covered metal strip sticking up from the sill. This is the arrangement on the downstairs doors and that seems to work fine - but...

Hi, I have Velux conservation skylights in my new house. They are side hinged and I cannot figure out how to clean them, other than getting the window cleaner to do them from the outside. Is there any way of getting at the outside surfaces from inside the house? If my arms were a foot longer and...

Brilliant, thanks Andy. The "PDF downloads" link in the left hand menu did the trick :)

I've just moved house, and there are underfloor heating thermostats for the bathrooms. Trouble is there are no instructions! I thought they were similar to the TR3100 from Ambient-elec.co.uk but they could not recognise them from the photo. Does anyone else know what they are? Thanks!