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That’s great, thanks for this information. Think I’ll just wait until the Smart hub is released and save updating the system twice.

Thanks, I was getting confused with the Smart com, are any of the questions I listed handled by the Smart com? Also, is the smart hub going to require the Smart com is installed already?

Hi, I fitted a texecom premier elite at home a couple of years ago and I'm interested in adding the smarthub. I've got a few questions though if anyone could help: When upgrading the firmware to v4 will I lose my current settings? Can I get free APNS notifications instead of charged SMS for my...

im currently redecorating and have just stained a (previously bare) wooden window ledge with dulux protective wood sheen light oak (solvent based). Before I started staining there was a small mark in the middle of the wood which I lightly sanded away, since staining the sanded area is now...

I've updated that but still the same isssue, I've checked my current phone bill charges and can see that all messages are being sent via the Vodafone number, but for some reason the 'send SMS' messages are the only ones I ever get, could be conincidence but seems unlikely. Not sure if there's...

Thanks, I'll try that tomorrow

The call centre numbers I'm using are 07785499993 and 07860980480. Is there a replacement for the number ending 0480, or should I just remove it from the config? Cheers

Yeah have a filter fitted thanks, strange thing is that using the 'send SMS' option via the keypad it consistently works, but when intentionally triggering the alarm around the same time it consistently fails to send a text..

I fitted a texecom premier elite 24 with com2400 around 2 years ago, all was working fine and I was receiving text messages upon tamper alerts/alarms, recently I've noticed that I no longer get text upon the alarm going off. However I sent a test SMS via the keypad and received it as expected...

Thanks for the detailed information, I'll give it a go soon!

I recently replaced my garage door with a roller, I'm now left with exposed brickwork where the wooden doorframe was. I considered using upvc to cover the brick but its uneven (some of the bricks stick out around 20mm) and so I reckon it would need boxed out with wood before covering with pvc...

Thanks, I just tried entering the engineer code which took me into the main menus, then pressed reset button but it didn't seem to change anything. If I don't stay logged in as the engineer then the keypad beeps regularly with the battery warning, also I can't set the alarm as due to the zone...

The alarms been working fine for around 1 month however today I got a battery warning for the external sounder (think I left it in learn mode for too long and ran the battery down - ricochet monitor told me it was low when I fitted it to the wall). I've temporarily disabled battery monitoring...

Thanks, all working now :D Last question... hopefully! I've setup the com2400 and was initially getting sms messages upon every arm/disarm etc. I only want to get a sms when the alarm is set off by a sensor being triggered so within the Wintex Com section I've checked only: - Alarms/Cancels...

Ok thanks, I'll wait until a warning appears on the keypad before replacing any batteries. Sorry to sound daft but what do you mean by 'firing the strobe' three times, does this mean making the external bell ring three times, can i do that via the bell test? I saw the same phrase in the...

Hi, I've now got my alarm installed and it seems to be working, done a successful walk test and bell test. However the external bell is now showing a power fault in ricochet monitor. Concerned this could be as I had the control panel in commission mode for a week - read that it draws more...

I think the manual I have must be wrong :shock: looking at the INS176 online manual it states to fit up to one 16ohm or two 8ohm speakers like you said. I only really want the speaker so I can hear the chime, I'll try turning up the volume on the keypad first though, thanks!

Thanks for your help, I'm now connected using wintex :D I need to familiarise myself with the terminology, but for now I've configured: 2 door contact sensors with reed jumper enabled, Entry/Exit type, always awake, chime tone enabled and auto rearm. 5 window shock sensors with reed...

Ah, just checked and I'm using jp4 which looking at the manual again is for ricochet monitor, no mention of Wintex though. Does that mean I need to use com1 or com2 for Wintex and then jp4 for the monitor only? Thanks!

Thanks for the help, I've now managed to successfully learn all devices tonight by setting the jumper/ pressing learn switch whilst inserting the battery during the countdown. I then connected to panel via usb, installed the drivers (automatically) and launched Wintex. I created an account...