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Hi, we have inherited an old house (nearly 200yrs old) and are selling it. A potential buyer had a survey done and the surveyor says there is evidence of asbestos, so the buyer's mortgage lender wants it tested and professionally removed. My brother says it is a small piece of Asbestolux...

We had bathroom fitters in yesterday and they had to pull out our washing machine (Hoover DXA49W3) to get at pipework. After they had gone my wife noticed that there was a small dent in the casing about 50mm or so to the bottom left of the door. If it's purely cosmetic damage, we could live with...

When the machine is on spin cycle, there's a light metallic rattling coming from behind the front panel, about 150mm to 200mm up from the bottom right hand corner (as you face the front). I can also make the noise appear if I shake the drum slightly (when the machine is switched off and empty)...

The Openreach engineer who fitted told me that the box was their property and no-one else should interfere with it. It came as a unit in one packet and as far as I know, each part relies on the other parts for the unit to function, so my reasoning is that it should be treated as one unit. Apart...

Interesting. I came from a part of the borders and my family name is one of those Reivers names. Our family have been in that region for centuries.

Thanks for clearing that up. Yes, I'm sure the person was in India, so very difficult to understand and too much background noise. The problem is that in order to get a problem sorted, they are the first people I get through to. I had regular problems with the line for a while (Openreach's...

I did as you suggested and got a quality roofer to install a pitched roof. It's sorted the problem and we needn't worry about it any more. Thanks for your help.

At the weekend our phone line suddenly stopped working & a message appeared on the phone saying to check the line cord. The broadband wasn't affected though. I reported the problem to TalkTalk and the woman at the contact centre wanted me to remove the bottom plate from the white box on the...

The rain water pipes actually go through the flat roof and discharge into a drain in the porch. The "cracks" you see are just where I couldn't manage to scrub off the old roof paint - a wire brush should do that OK. These roofs are very flat and are now around 50 years old, although ours was...

I've spent a while today scrubbing, scraping and hosing away most of the gunge from previous paint jobs & I'm going to wire brush it and sweep the area clean. Oddly enough, despite me using s lot of water, none leaked into the house. Could the leak be coming from next door's flat roof? The DIY...

We live in a semi-detached house that has a narrow (about 3ft) flat roof running along the front of both houses, above our lounge windows. The flat roof also covers our kitchen and an office at the end of the house and the overall slope is to a gutter at the rear of the house. The rest of the...