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Today is the deadline to submit the evidence. I have called the DPS and I asked them if they received an evidence from the agent. They said yes the agent sent their evidence. The agent provided copy from the agreement, the final-report check-out, the inventory and three pictures of the glass...

Thank you for the reply Are you a glass expert?

I have received a request from the DPS to provide evidence as well as the agent should provide evidence. This is QUOTED from the DPS email ‘’We recommend you provide as much evidence as possible to support your reasons for rejecting your landlord/letting agent's request to make a deduction from...

Thank you Doggit for the comments.

Thank you for your advice I am not glass expert to write a formal report. I can write some paragraphs with my view of this issue. But I need to support my words with some formal report from glass expert. I am sure there is no burn or hit sign as well as no damage sign in the glass. If you...

I have to support my argue by formal report or letter.

Here the picture of the oven. http://imgur.com/UtwuxPl

No i havent use the plug side at all. The cooker switch was off when the cracks occured.

Thank you for your explanation. Are you glass expert?

The DPS is offering a free service which is called Alternative Dispute Resolution. The ADR requested me to submit an evidence (photos, email, letter, report,…etc.) in order to support my argue. So I have some pictures of the crakes and I can say there is no sign of the damage. Also, I need to...

UK

I moved out from the property and the agent/landlord blaming me. So now I am looking for some formal report or letter about unexpected glass cracked from any glass experts or professionals in order to support my argue.

please click on the link below to view the picture http://imgur.com/80LbjXU

Hello I am a tenant and I have issue in the kitchen. There is a crack on the glass (Located above the oven) and it is suddenly happened. I don’t know why that crack occurred. The crack started from the sockets plug corners. It is clearly that there is no sign of damage on the glass. Can you...