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Hello, I had a dry ridge fitted last November. I have just had some lads come round and reattach a bargeboard that had come loose and they have told me that the dry ridge has been fitted incorrectly. They say that the waterproof membrane isn't stuck down to the tiles correctly. They took a...

Hello, My wife has tried to lock the door this morning and part of the cylinder has come loose. It’s the bit that guides the key and inside the lock is a spring and a very tiny metal cylinder. Is this repairable? How much is it likely to cost or is it easy to do myself? I've attached some...

Hello, I’ve had fun and games with my heating system this year (bought the house in June). I recently replaced the CH pump. Now I have a motorised valve that is clicking when the hot water is on. I knew something was wrong because the CH was coming on when it should just be the HW. Is it an...

Hello, I’ve currently got a neff electric hob that’s packed in. I’d really like to replace it with an induction hob like this one...

Hi all, Just after a bit of advice about a hive or a nest install. I’ve currently got a Baxi solo 15 he boiler for CH and HW. I’ve got a Drayton LP241 controller near to the boiler and then a Corgi dial thermostat in the hallway. I’d like to update the controls to go with a hive or a nest but...

Hello again, We moved into new house in June and tried the central heating and all worked ok. My wife said she was cold last night so we went to turn on the heating. Unfortunately, the central heating wouldn’t fire up. I haven’t had a cylinder hot water system since I was a nipper so I am not...

Hi there, Just wondering would this cylinder benefit from extra insulation like a padded jacket? Or is this foam sufficient? Thank you, Ricky

Hello, Just a quick query (I don’t want to get this wrong). I’ve just taken an old light off an outside wall and want to replace it with a pir light. The old light was controlled by a switch inside the house. Which had red, black and an earth wire to the outside. This fed into a lantern light...

Hello, I’ve got a plastic extractor fan cover that rattles in the wind. I’ve thought of putting or replacing it with an external cowel. It is about 100mm x 100mm. Can anyone suggest a suitable replacement that won’t rattle when it is windy? Thank you, Richard

Hello, I’ve just moved into my new home and it’s got a baxi boiler (installed 2010) and cylinder. The house has a main family bathroom and we’ve got a shower ensuite. We don’t tend to take showers at the same times and there are only two adults and one child. The only thing I’m not a fan of is...

Hello, I’ve just moved into a new house (not new build!) and I went to read the meters. Underneath the meter I can see some exposed cable (you can see on the photo). I’m guessing this is pretty dangerous. My question...is there someone who comes out to fix problems with meters Like the electric...