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Hi I’m after some advise please. We recently had a new radiator fitted, we had a double panel one to replace a really old one. It was on the same wall but just moved slightly. When we turn it on the rad only heats at the top, less that a 3rd high heats up maybe 20% heats up at the top. The...

Hi I hope someone can help. I have recently had a gas Combi Boiler moved in my utility room as part of an extension. Its been moved a couple of meters, to another wall. Can some please tell me if I need a certificate from the engineer to say its been installed correctly. The building inspector...

Picasso the boiler runs ok seems fine, the other taps in the house seen fine when running not water, thanks

Jimcrow the make is camaya got it from soak.com but I don’t think it’s available anymore! Thanks!

Ok.... might sound silly but what’s a box spanner , is it shaped like a normal one? Thanks!

Hi I got the first metal piece off from the first picture. But for this bit the manual says it’s all one piece so needs to come out together... I can’t get any descaler for a few days and it seems it’s may be a case of elbow grease! It’s frustrating as it looks like another piece should come...

Thanks for the advice! I have got it out! I now need to get what looks like the cartridge. It’s in a plastic case and the manual says I need to pull it out but it’s not moving and hard to get a grip on. It doesn’t look like you need to unscrew or use a spanner as there is no room for you to get...

Hi there! I hope u can help! The hot water in my shower keeps cutting out going not and cold. All other taps on the house are fine. I was advised to clean the mixer cartridge/ valves in the shower mixer. I have taken off the first few bits but I can not remove the bit in the picture, the copper...

thanks for the reply! we are getting skylight / lantern, so would this make a difference to what we would need?

Notch7 Thanks for the reply. Its a kitchen extension that will be extended to then bring it into an existing dining room to make one large area. Do you mean spot lights when you say downerlights? we would like spot lights. I was also wondering which is better for thermal efficiency, warm or...

hi there we are getting an extension and were originally looking at getting a 3.5m bifolding door. we were then told about panoramic doors , the ones that have each panel separate and slide and fold independantly. I was just wondeing if anyone knows any places that supply these, and are these...

Hi there. im looking at getting a flat roof extension and I can see that there are 2 options - warm or cold flat room. Can anyone please tell me if there are many differences between the 2 part from the way they are constructed. Is one better insulated than the other or would one be cheaper to...

Hi there. Im after some advise on a flat roof. I had a quote for an extension with a flat roof. The builder had quoted to fit Sarnafil 1.2mm lead grey PVC membrane single. The area of the roof is 4.4m x 5.5m and I was wondering if I would save cost by using 2 ply and does anyone have advise on...

Thanks Denso13!

Denso13, Sorry I should have been more clear. In most houses I see rads downstairs that have the pipes running upstairs through the ceiling is that makes sense? So in that case Im i correct assuming that the flow and return does not branch into 2? and is that a better setup than the one in my...

Madrab Im I right in saying that image you sent is what it would look like on just one of the levels, upstairs for example? for it be a good 2 pipe system would it have to then have the upstairs Rads pipes connected to the downstairs one, or could it have its own flow and return pipes that...

thanks Madrab!

gas112 thanks for that. We are getting a downstairs extension, so I'm hoping that when we do this we can get the downstairs ones connected to upstairs and have a full 2 pipe system that is more efficient and gives better heat down stairs. thanks

Hi Steady The upstairs pipes are not connected direct to the downstairs ones , there are no pipes leading down from upstairs but the downstairs ones do work , however they don't heat up as well and they were not touched when we got the rads done upstairs. The plumber said it was an old one pipe...

Thanks for all the advise. I tried your suggestions and this is what happpend 1) I balanced upstairs and downstairs rads, then turned off both valves in the bathroom. I then turn on all the other rads upstairs and set the thero valves to 4 and turned off the rads downstairs. I ran the boiler...