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Thanks for all your help sorting this out, its really appreciated. I guess Pyronix need to update their documentation:D

sorry i didnt pick up your reply earlier, if you are still available any help would be invaluable

If there is a pyronix expert out there I think the question I need an answer to is: How does the Pyronix cloud account use the information you input to add a camera, that is a) Camera serial number and b) verification code When trying to add 3 identical cameras to cloud account I am getting...

sorry, I have probably confused the issue somewhat. All the cameras work correctly and all of them can be registered on the procontrol+ app but the 3 dome cameras cannot be registered on the Cloud account. camera 1 Pyronix Cube model DS-2CD2422FWD-1W, works fine and registered on pyronix cloud...

evening all, apologies if this has been done to death elsewhere but afraid I cant find a solution so far. System is a euro46 panel connected to a cloud account using procontrol+ app. it all works fine so adding some cameras for verification. first camera, a 2mp pyronix Cube, activated it...

Just an update, fitted an ACT1313 filter as advised by Handymanjo and induced AC dropped from 4.5v to 0.3v, excellent result and AC voltage readings to eth at the keypad no longer are bouncing around as before. Keypad display is much better now so thanks for the advice.

Agreed the keypad does not appear to be faulty. Must admit I was a bit puzzled by the voltage measurements, the first set when the keypad was connected through the installed cable were all over the place, 0.002v one second then 4.6v for a bit then down again whereas measured on the temp cable...

ran a temp cable for keypad in cat5 and also tried it with normal alarm cable, just run across floor nowhere near mains cables. it seems to be working normally rechecked AC voltages to earth as I did earlier on original cable and result quite a bit different cat5 temp cable D1 4.578-4.601...

as suggested, readings to eth (mains eth) from bus cable D1 0.003V to 0.5V with periods upto 5.4V D2 same as D1 D3 1.4V with periods several seconds of 4.4V D4 same as D3 from an analogue indicator on my meter you can see the voltages randomly bouncing up and down so its difficult to see...

No I haven't mainly because a twisted pair cable should in theory have better noise rejection than a straight alarm cable. I noticed in Pyronix installation manual it says you can run an rs485 bus for upto 1000m in 6 core alarm cable, doubling up D1 & D2 or the same distance in twisted pair...

I had a chance to look at it today, swapped the keypads and the problem stays in the same location, the hall where the known "good" keypad also now updates rather hesitantly, so keypad is OK With the panel powered down and keypad and terminator disconnected (hall) I measured on A/C volts back...

Thats the plan if its not just a keypad fault. The bus cable runs up an old, spare steel conduit in the wall (1920's bungalow) its got an old earth terminal on one end but not checked it for continuity as it only has the bus cable and a cat5e cable to link router to poe switch (cameras next...

Reckon thats the next move, I will have to take the dodgy keypad off on Monday anyway whilst the wall is re-papered so was just going to stick it on a short cable at the panel in place of the longer bus cable that normally feeds it to see if it behaved differently but swapping will prove the bus...

Evening all, got a keypad display that is acting rather oddly so thought I would check here to see if there is any known problem before I start digging. The panel is a Pyronics Euro46 with 2 wired keypads, a Euro46 basic one adjacent to the panel for maintenance and a EURO-LCDPZ (the flashier...

And thanks also to Bigsosij :D:D:D, I guessed it was something I was doing wrong as I couldnt find anyone else having problems, anywhere on the net just me:(. cheers, you are also a star!!

Thanks Gibbies, works fine now:D:D:D, youre a star!. must admit I hadnt used any lateral thinking to put in a system ID when it was asking for a password although given the gaps in some of the Pyronics documentation I shouldnt be too surprised.

yes, I get the pull down menu but when I select top option for intrusion panel , the next screen has 3 lines line 1 Adding Type Pyronix (selectable) line 2 Alias New device 1 line 3 serial number numerics or upper case letters if you touch on the Adding line it opens window with...

Hi all, Only just joined this site and cant find any existing answers that solve my problem so here goes: So far...Ive installed a Pyronix Euro46 V10 system with wifi access, registered a cloud account, installed Homecontrol app on my phone (samsung S9) and it works perfectly with the cloud...