Search results

More info here: https://github.com/dchesterton/texecom2mqtt-hassio ...and a long discussion thread here: https://community.home-assistant.io/t/texecom2mqtt-texecom-alarm-panel-and-mqtt-integration-with-ha-support/ Pretty quick and easy to set up and is mostly stable (although there is a...

Hi both, sorry for not replying - I missed the notifications. It looked to clear itself up later that day so I'm not 100% sure if this was a problem of my parents' making (likely!) or some other issue going on. Either way, it's been working ok since then...well, until today when it all fell...

FYI, Texecom are having a bad day today, so if your connected panel is throwing errors, or the app isn't working, this is probably why: https://texecom.trust.pagerduty.com/

My (as a similar competent amateur) recommendation from limited experience would be Texecom Premier Elite appropriately spec'ed for your needs. Easy enough to install and the programming, while a little fiddly, isn't so hard once you get your head around it (and is much easier with their Wintex...

Just enquiring in case anyone else saw anything - my parents reported getting no app notifications for an alarm activation overnight, nor were they getting other notifications. They set the alarm off again this morning and again did not receive notifications, but they've just tried again and it...

Thanks guys. Sounds like 5 years on a decent battery is comfortable so I shall do what almost every single homeowner in the country does - I shall continue to neglect the problem ;-)

Just coming around to the third anniversary of installing the Texecom alarm and am pondering battery replacement. The old Honeywell system was pretty dumb when it came to batteries, but I see that the Texecom should perform regular backup battery checks to ensure they're not dead. What is...

My panel is "Elite 48 V5.04.01 LS1", SmartCom is v3.03.00. I've previously updated using Texecom Cloud, but I'm not desperate to do so now as it might break more than it fixes (thinking specifically Home Assistant integration via ComIP!) Is that permanently turned off - i.e. cannot re-enable...

Well, I spent a pile of time diagnosing this to try to work out what was causing this and, in the end, I just rebooted the SmartCom (i.e. panel open, disconnect the two com ports and reconnect them again). This has cleared the fault. I guess that the version I'm running (v3.03.00) has a few...

Looks like it might be a known issue when you get an internet glitch, the smartcom latches into fault: https://texecom.websitetoolbox.com/post/ats-path-fault-9661313 They said a new firmware would come to fix it, but there was no follow-up so it's hard to know which version was affected, but I...

ARC is disabled for all five ARC slots (or, at least, that's what Wintex is telling me after doing a full receive from the panel!) I suspect that the panel was never reset after ARC1 was changed from "Texecom Connect" to "disabled", a long long time ago. Is there an easy way to reboot the panel...

I have a Texecom Premier Elite 48 alarm, which has been installed (by myself) for around 3 years now and worked flawlessly in that time. Last week, it started reporting "ATS Path Fault Alarm from Panel Input", and has a latched "ATS Path Fault" alarm in System Status in Wintex. The panel reports...

In that regard, I'm probably the last person to ask as I've got a pretty low opinion of Google's home automation ecosystem, but I can confirm that you should at least have at least one route to compatibility available through the Texecom solution should you want to use it in the future.

If you /really/ want to do it, you can use the Texecom integration with Home Assistant and their Nabu Casa cloud service to link your alarm panel with Google Home. This will definitely take a bit more technical nous than a normal Google Home device integration, though. The next question, of...

Support is a good point - my experience is that you won't get a great deal from the manufacturer and most retailers are box shifters, so (with a few exceptions) probably aren't geared up to help you if you don't know what you're doing in the first place. I'll be honest, I've tried a few, and I...

@secureiam Do you know if Hikvision have revised their rules on DIY installs? My understanding was that they were only selling to trade installers now? (That said, I've had no problem getting around this myself, so it's hardly a big hurdle!) Otherwise, another shout out for Hik ColorVue...

"What cable?"

Thanks, that was my assumption. It looks like something went wrong with the process on this panel and the authorisation request never materialised under the master user. In the end, I had to get Texecom to cancel the in-flight upgrade and I'll try it again the next time I'm physically present at...

Fired off a firmware upgrade (from Texecom Cloud) on a freshly installed panel and the firmware update jammed here: Any idea where this user authorisation is done? I can't see anything anywhere... For reference, SmartCom is already updated to the latest version and is connected via ethernet...

Thanks, had a rummage around - looks like the 4G dual path is £40/yr (including airtime) which is actually quite reasonable. Not sure if it's what they want, so will leave it in their hands. I suspect they'll stick with the free option instead! Thanks for the help and pointers.