Search results

In the end I had Ideal out and they claimed it was the heat exchange plate, I accepted a repair (plate replaced) for ease and it seems fine now.

No, it’s all taps. When the engineer was doing the commission he said the hot water temp on the boiler won’t go above 45°, I just used the bath as an example of it not being very hot. It’s the 40kw version.

The engineer doesn’t want to know, Ideal have been in touch about sending and engineer but on the phone today they are trying to say they don’t think there is a fault and it’s just because it’s cold water flow rate must be too high, they haven’t even looked at it. If I run a bath I don’t use the...

Yeah I agree, no it’s on the books bank transfer, I assumed it would be on his trade account and I’ve covered his time and would assume he’s got 30 days or whatever to pay.

They checked for undersized gas etc and all looks fine. I agree that was why I didn’t pay for the boiler, I still paid over £1k for his time and the hive etc and had no issue with his work. Just became a bit disappointed when he is chasing for payment and asking me to deal with Ideal. I think it...

Yeah it’s the hot water temp that won’t go over 45°. The plumber has actually messaged and said he isn’t comfortable with me waiting for ideal to come before paying and said it’s nothing to do with him and I should be dealing with ideal so I’ll use the helpful information on this post.

Yeah I have thought is this possible because if there are problems on day 1 is it going to be never ending. Thanks

Well we have heating and hot water (after a month without!) and I have no problem with the installer he seems like a decent genuine bloke which is why I paid a chunk. I just don’t want ideal to come and say this or that voids the warranty. Hopefully that isn’t the case and all is resolved next...

Hi, I had a new Ideal Vogue boiler installed a couple of days ago, when doing final testing the boiler water temperature wouldn’t go above 45°, the engineer said I needed to register a warranty claim. I’ve paid for his time and parts and the hive but have withheld the payment for the boiler...

Can I just replace the backbox and change for a double socket then so I have the extra plug I need?

Hi all, My boiler is being replaced later this week. The old one was just plugged into a single switched socket which is obviously not ideal. I would like to create a usable plug, can I leave the switched socket and just create a fused spur off of that socket for the boiler? Do I need to use...

So if I run 4mm cable I can just spur the 3 sockets? The reason I’m using a blank plate is because the current location will be covered by kitchen end panel and space may be a little tight.

I assumed I can only add one socket on a spur so was thinking I should extend the ring? I assume that means I need to use 2 2 blocks?

I need to add 3 new sockets off of a socket, the current socket is on the ring main and won’t be used. So will use a blank plate. I know I can only have 1 spur, but can I create a mini ring, so the blank plate socket will have 4 live, 4 neutral and 4 earth, I’ll connect earth to backplate and...

Hi, I’m currently fitting a new kitchen, I have dug a trench and put a new ring main in, electrician is coming to change the fuse board and connect it all up, just have a quick question on the extractor. We are fitting a bathroom style wall extractor rather than a hood as we are having the hob...