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I know the consensus is that this is a crap system, but my mother-in-law has had this working, trouble-free, for the last fifteen years. It uses two PIRs and recently, with the system disarmed, when anyone walks past the sensors, the control panel beeps once when the PIR LED comes on and once...

Fitted the system back in May and there have been no problems until now. On exit the system appears to arm, but on entry the door contact does not start the countdown period and nothing happens. I've tried the walk test and the control panel doesn't respond to any of the detectors: 3 PIRs...

Have had this appliance for just over two years and never had a problem with it until now. Came home the other day to discover that the fridge was sitting at -7 centigrade and the freezer at about -35 centigrade. The temperature dial has always been set at number 3, but I've now had to turn...

I've just had a balanced flue gas fire fitted. When it rains, water is collecting in the flue outlet pipe. There is a possibilty that, with a very heavy downpour, water may run back into the fire. I understand that the flue should have been fitted angled slightly down to avoid this. At...

I've recently had a Valor Heartbeat Oxysafe fuel effect gas fire installed. I've had two Valor engineers out to look at what I believe to be a fault with the fire. They insist there is no problem with it. My question is, where can I obtain a truly independent report on the fire? Is there...

I've had no problems from this 8.5kW Dimplex shower since I bought it about two years ago. Now, occasionally, after about 20 minutes of use, the water goes cold. The power indicator light on the front panel has gone off, but the auto reset light is also off. This should light if "an overheat...

Would anyone know what type of seal this connection uses going in to the waste stack and where I could possibly get one. It's been installed for about 22 years and is now leaking. It's a 40mm waste pipe from a bathroom sink and shower. Thanks.

I would like to plumb in an outside tap. I already have a washing machine tap connected to my cold water pipe. Can I utilise this existing connection in some way. I know I need a separate shut-off valve for my outside tap, so would this really mean connecting another tee to the cold water pipe.