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Our building has a shop on the bottom with three levels of flats above it. The shop changed hands and the builders decided to take out the supporting walls without a) sufficient support and b) a building warrant. This led to things like the windows dropping to squint, obviously cracks and...

Yes, the council were called. They halted their work for a little while until they gave them the warrant and let them go on their way - after all, they'd taken away the load-bearing walls by that point, so there wasn't much else they could do. The thing is that a lawyer would be terribly...

Hey, A good friend of mine owns the flat. She had insurance but didn't have accidental damage insurance. When offered it, she was led to believe that it was simply for if she knocked her tv off the table or something and she was willing to take the risks with that kind of thing. But as...

The shop downstairs took out all their load bearing walls without a building warrant or sufficient suppporting props for the job. As a consequence the three floors of flats above took a bit of a dive leaving us all with draughty windows, angled fireplaces and doors that won't shut. Three...

Ok. Thanks. So they won't be taking off the frame and straightening it out then. They'll just fill in the gaps. That's disappointing as I think the former would look better.

I've been told that the joiner will "ease and adjust" my sash windows because the building dropped and so there's a now a gap. I asked several times what "ease and adjust" means and all they kept saying was that it meant they would ease and adjust the windows. I got the idea that it meant...

Thanks for your help. Clearly it is inadequate, but just to be clear, I only feel movement if I bounce up and down on it to see if it moves. In normal walking I don't feel a movement at all. So in terms of making a stronger frame, what would you recommend? When we did it, I was sure...

Hi. Our house had bad subsidence so we levelled the kitchen floor by building a frame and sitting 10mm (or maybe 12mm) MDF on top. We tiled it but since then the tiles have popped up in places and we're about to retile it. I'm reckoning the tiles popping up could be for a number of...

I assume they're there just to stop the sun coming in so harshly. Only some of the windows have it so it's clearly not essential. I need a fresher look so I'm happy for the sun to come in. W.

I've just taken over an office with some really old and ugly coverings on the windows which I presume to be vinyl. I've tried peeling them off to varied success. On a couple of windows, the vinyl came off in large strips but left behind piles of dry adhesive - I managed to get the adhesive...

Excellent news. Thanks very much. What I want is to have a wet room and I'm happy to raise the floor level if needs be. The pipe runs below the floor so I think it should all work just fine. Thanks again. It's appreciated - particularly at this hour.

I have a room with a toilet in it. I'd rather have it as a shower room. What should I do about the soil pipes once I've removed the toilet bowls? How do I block them off? Or can I simply have the drainage water going down the toilet's waste pipe instead of plumbing it into the sink's...