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We are a service agent for alpha but as the usual alpha guy is on holiday i was sent instead. Got there first thing this morning and the customer had taken away all the pipebox etc etc and was quite surprised to find a nice bit of 12mm!!!! Outcome, woefully inadequate working pressure, only...

ok cheers mate, i am goin back first thing so aps/ flue will be first port of call. Was goin to pick up an NTC before i went but as i say, seeing as it is so new it would be more logical to assume an installation fault. Cheers

would that not mean it would also fail on CH though?

Was at an alpha cd25x very briefly this evening. Running away lovely on CH but when called for HW the burner went out. Given that it was only 3 weeks old i was dubious about the quality of the installation and checked the plate HEX but was fine. Little bit more investigating and it was...

cheers for the help guys. replaced the board and the boiler is running fine. told him to get the scottish gas insurance for it to save shelling out big time again

yeah i think so, not had it out to test it but wouldnt the fan fail if it wasnt making?

nah no spark and the electrodes look in pretty good nick

fan starts, pump starts, no flame

evening all, just looking for a bit of advice on this particular problem. im a corgi registered engineer with little fault finding experience on combi boilers, so when my mate asked me to have a look at his i was reluctant but since he was a bit a bit skint i agreed. the boiler is a room...