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Hi, I've got a friend with a Glow worm open vented system. The boiler will only switch off if turned off at the fused spur, so pressing select on the programmer until both Hot Water and Central Heating displays read "off" has no effect, the boiler just keeps running. He has two 2 port...

Hi, I'm installing a direct 42x18 cylinder for a friend with a 3kW 27" immersion heater mounted in the top of the cyl. Will this be enough to heat the majority of the cylinder or will i end up with stratification and not enough hot? Just two elederly people live in the house. Also, the...

Hi, As stated in the title, i'm trying to fix a friend's Pulsacoil 2000 185. She has no hot water at all. (Although when i went round, the tiniest amount of luke warm water came out the tap and then it went to cold, stone cold) The symptoms are: - The F&E tank is filled to the correct...

Hi, I am replacing the suite in my mum and dads bathroom and have just just ALMOST put a nail though one of the CH pipes. It hasn't punctured a hole but has put quite an impression in the pipe. Is it best to replace this or should i leave well alone. I.e. if it doesn't leak now then...