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Thank you Andrew, I think I found it : http://www.bbc.co.uk/england/northwesttonight/redrow/redrow.shtml and I googled for "redrow roof problem" to find more articles - I am out of country for next 2 weeks, but will definitely follow it up.

Thank you woody, I agree with you. I have asked the builder for the report as they were going to charge me for it :) my reply : I contacted the manufacturer before and what they said after seeing my pics, that according to BS 5534 the ridge tiles have to be mechanically fixed every...

Saga continues: A man with a white van came over today at 12.05 and did the work on my roof . My relative let the man in to fix the tile. He didn't show any ID. I arrived at 12.45 (as we agreed on 13.00 appointment). I have asked that man for a company name he works for and only reply I...

Hi all, I had a call+email from the builder today saying that they are going to send an independent contractor to re-fit the tile, however they will check if the fault is on our side or contractor's side. How can I trust that their independent contractor will be independent when carrying...

Thanks for your help guys. Rang NHBC and they advised to call Bellway as it's within first 2 years of the warranty. Sent an email to Bellway and followed up with a call later. They promised that they will contact me today. I received an email from the Bellway's Customer Care department later...

This morning after a windy night I noticed there is a ridge tile missing on our roof and having walked around the area of Parklands, Sheffield I noticed that we are not alone. Just around my house are 8 other houses with the same problem, where the first ridge tile was blown off last night...