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Thanks for this. The damage is purely cosmetic - the concrete isn't supporting any structure but is for decoration. I would need to get a paste I could mould with but something not too smooth as the mouldings that aren't damaged have a slight ripple effect on their surface.

British Gas told me I needed to replace the heat exchanger. I questioned it as the boiler is only 4 years old. Another engineer has just fixed the problem - It was due to the pressure switch. He replaced the pressure switch and cleaned the tubes leading off it. Hot water is finally working...

Hi, The concret moulding around my exterior window frame are crumbling. Could I have your opinions on the best way to restore them - should this be done by a professional? Looks like it would involve me shaping the ciment to reform the original shape and not sure if I'm capable. Cheers Ian

Hi, I have a Ferroli Modena boiler which was installed in Feb 2000. I have a maintenace contract with British Gas. I have been having intermitten hotwater problems with the boiler over the last year and half. The thermistor has been replace and the hot water is still dicky. It gets really...