openreach

  1. C

    BT Master Socket loose Test Socket / Faceplate connection poor

    I discovered that the BT Master Socket has a loose test socket - it slipped further backwards than it should be and I can pull it inside the housing forwards but it does not stay in position. Any tipps on how to fix this, in a way that I can have good connection to the faceplate? Background...
  2. T

    Telephone master socket and external junction box

    Hi all I have a question on incoming phone wiring and broadband and wonder if anyone can offer any guidance. The incoming overhead telephone cable terminates on the outside wall at an ancient junction box. The remainder of the wiring is in 8-strand telephone cable – it runs along the outside...
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