opti-myst

Hi everyone, I just bought this fireplace however from the side whereas the fan is, the fireplace is not producing mist. What could be the issue?

Our our of warranty Optimyst Auberry fire works perfectly normally with the remote (the flame effect) for circa 30mins - and then cuts out with a ‘beep’ noise. I have replaced: The fan The screw top on the water tank The transducer The PCB board Once it cuts out, by switching it off at the...

The current fault on my Optiflame is that everything works fine - lights, ‘smoke’ etc - for about 10 min. The fire then cuts out and closes down. I’ve dismantled it and looked for loose connection etc but still no joy. Advice welcomed. Thanks

Hi, this is my first post, any help would be much appreciated. I have a Dimplex Danville opti-myst electric fire, and have an issue with it. When turning on the fire, the bulbs light up, the mist starts coming out, after 20 seconds it shuts off. Then it starts up again on its own, and...