Dimplex Optimyst- cutting out

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29 Feb 2020
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Our our of warranty Optimyst Auberry fire works perfectly normally with the remote (the flame effect) for circa 30mins - and then cuts out with a ‘beep’ noise.

I have replaced:
The fan
The screw top on the water tank
The transducer
The PCB board

Once it cuts out, by switching it off at the mains, and switching it back on the fire then ‘beeps’ again; and can be operated okay by the remote - for another 30 or so minutes!

Pointers to the fault welcomed.
 
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I'm having the same problem. Did you find out the problem?
 
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No, sorry - failed and now completely given up trying to solve the problem.

Dimplex win - Customer loses.
 
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Sick of repairing mine so I've finally given up on my Oakhurst. The most unreliable £500 pounds worth ever.
Just ordered a new Non Dimplex and Non optimyst fire.
Certainly can not recommend Dimplex, but it certainly looked great when it did decide to work.
 

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