Visited a rented property today reporting Hot water fine but no central heating! Gas fire works fine and bbu pilot lights ok. Located imersion tank and top half nice and hot but bottom stone cold - tank has 4 22mm feeds from it. Suspected problem might be pump or zone valve but can't find either. Am sure I can hear the pump somewhere near the fire and suspect it might be under the nice new laminate floor and floor boards. Bbu refuses to go to full flame but will happily sit there on pilot no problems. Stumped me so time to seek advise and guidance from those with more knowledge and experience than myself. Thanks in advance