Bay window moving away from house!

Joined
1 Sep 2009
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Location
West Midlands
Country
United Kingdom
Hi guys

I am after some advice please?! We have a 30 year old house, brought it 6 years ago and had new Windows installed just after the purchase which included a bay window replaced and rebuilt.
We started noticing small cracks on the inside bay wall about a year ago but thought they were plastering cracks (as we plastered ourselves). However, the cracks have got bigger.
Last week I got a torch and looked the side of the bay and a gap has appeared between the house wall and the bay.
I don't know what to do. Do I get a builder out? Call insurance? Or is there a simpler fix?
We have had problems with the window companies work all over the house. However, typically they went into liquidation not long after :(
Any advice is appreciated. If you need pictures I can take some. Thank you
 
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