Hello Forum Members,
For about the last 4 weeks we have had an issue with our combi boiler's ability to heat domestic water.
Whenever hot water is used the temperature of the hot water is inconsistent and keeps going up and down every 20-30 seconds - from tepid to very hot back to tepid and so on.
This happens at all locations where hot water is used - kitchen sink, bathroom shower etc. The pressure is normal and steady like it always has been i.e. it does not increase or decrease abnormally.
Earlier today I realised that this intermittent supply of hot water is because the boiler burner switches off and on every 20-30 seconds. The sound coming from the boiler seems to rise to a high level when the burner comes on (similar to a plane taking off just much milder) and then when the burner switches off the sound drops suddenly.
The boiler is an Ideal Independent C30. The boiler is less than a year old.
The boiler has a number of "fault codes" but the display does not display any fault code. I have consulted the troubleshooting guide but it does not have any guidance for this intermittent hot water / no hot water issue.
We have also had a water softener from Harvey Water Softeners for the past 3 months.
Can you help me out please? Thank you.
(edited: to add a couple of more details about the boiler.)
For about the last 4 weeks we have had an issue with our combi boiler's ability to heat domestic water.
Whenever hot water is used the temperature of the hot water is inconsistent and keeps going up and down every 20-30 seconds - from tepid to very hot back to tepid and so on.
This happens at all locations where hot water is used - kitchen sink, bathroom shower etc. The pressure is normal and steady like it always has been i.e. it does not increase or decrease abnormally.
Earlier today I realised that this intermittent supply of hot water is because the boiler burner switches off and on every 20-30 seconds. The sound coming from the boiler seems to rise to a high level when the burner comes on (similar to a plane taking off just much milder) and then when the burner switches off the sound drops suddenly.
The boiler is an Ideal Independent C30. The boiler is less than a year old.
The boiler has a number of "fault codes" but the display does not display any fault code. I have consulted the troubleshooting guide but it does not have any guidance for this intermittent hot water / no hot water issue.
We have also had a water softener from Harvey Water Softeners for the past 3 months.
Can you help me out please? Thank you.
(edited: to add a couple of more details about the boiler.)