Hi,
I recently ordered a 4m width carpet and when it arrived it was actually 13ft. This wouldn't normally be a problem but my room width is 3980mm and the carpet was 3960, therefore too short. The fitters did a good job at stretching the carpet but I am not too happy how it looks at my door threshold (looks a bit threadbare).
I've complained to the carpet store, firstly I shouldn't have been recommended a 4m carpet when I took in room measurement of 3980mm and secondly when the carpet turned up it was only 3960mm. They say its all my fault because I ordered the wrong size carpet and all carpets have a tolerance although this isn't written anywhere on their terms and conditions and it was never mentioned to me.
Where do I stand with respect to carpet size tolerance, from what I've read on the net the max. tolerance is 1.25cm no matter what size of carpet. Is this correct.
I recently ordered a 4m width carpet and when it arrived it was actually 13ft. This wouldn't normally be a problem but my room width is 3980mm and the carpet was 3960, therefore too short. The fitters did a good job at stretching the carpet but I am not too happy how it looks at my door threshold (looks a bit threadbare).
I've complained to the carpet store, firstly I shouldn't have been recommended a 4m carpet when I took in room measurement of 3980mm and secondly when the carpet turned up it was only 3960mm. They say its all my fault because I ordered the wrong size carpet and all carpets have a tolerance although this isn't written anywhere on their terms and conditions and it was never mentioned to me.
Where do I stand with respect to carpet size tolerance, from what I've read on the net the max. tolerance is 1.25cm no matter what size of carpet. Is this correct.