Condenser dryer, should all water be pumping out of machine?

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Beko condenser dryer not drying properly.
It seems to be doing everything, spinning, heat, pumping etc but not really seeing properly. Have spent a Sunday afternoon on you tube
The question is, the reservoir at the bottom of the machine, which is pumped up to the isn't emptying there's a good 1 cm of water in it. I imagine the pump can't get all out but wondering if this pool here is showing the pump is only running at 50% hence why the clothes aren't fully drying ??
Cheers
 

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Just to say it is actually pumping dinner water up to the tank and I've taken the pump apart and it's clean.
 
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It's a heat pump dryer, so no plumbing.
After a lot of google and youtube some is normal.
It seems to be a condenser problem, with 3 appliance people saying no your need a refrigeration engineer.
So after 6 hrs of pulling it apart and cleaning it, it's got the same drying power and a weezy old man blowing your on socks.
Off to the scrap yard and get a new one.
dryer.jpg
 

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