Dealing with awkward people

~We are a National company that runs the UK roads, we don't have any constrainsts that a contractor has. We make the rules and as such we are trained in every aspect of road working, its a lot more complex than meets the eye.
Doubtless you are well insured, maybe slip the name of the insurance company in with the bunch of flowers together with a no fault apology
 
Anyone who likes to tell the world how good they are and that they earn a packet. Do you know anybody like that?
yes just take a look at our show us todays job. You might realise we are a highly skilled bunch of guys that earn above the minimum wage, A lot of people are jealous of our wages so it isn't just you
 
I just been sent a pic of Notchy!!!!!!
He was at a Trump supporters rally shouting:

" I love you Trumpy baby!"

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