Oh dear oh dear oh dear
Different cylinder fitted
- Thread starter fabs35
- Start date
Sponsored Links
sounds like they are buying them in and re branding them
Just called the number on the leaflet (0113 2822710) and the lady that answered said she didn't realise I would need to register the cylinder online to start the warranty. She thinks I need to register it with someone else and will email me later today.
Called the same supplier and they said there is a shortage but can get Joule and Telford cylinders.
In an ideal world, I would want the cylinder changed but realistically, it would be a lot of work and the fitter seems like a nice guy - plus I doubt that the supplier would take this one back!?!?
Called the same supplier and they said there is a shortage but can get Joule and Telford cylinders.
In an ideal world, I would want the cylinder changed but realistically, it would be a lot of work and the fitter seems like a nice guy - plus I doubt that the supplier would take this one back!?!?
Sponsored Links
I would have went with the Joule in the first place before Gledhill
The supplier probably won’t, but that’s not really your problem, it’s the installers for not communicating with you correctly throughout the fitting of it. He may seem a nice guy, it’s whether or not his after sales support is up to scratch and the warranty is any good.
Doubt he’ll agree, but could be worth a shot.
So, after a couple of difficult conversations, he has agreed to swap the cylinder.
He has asked me to order the replacement and I wanted to get your thoughts on which of the following you would choose - or any other one:
1) Gledhill ES - £499
2) Joule Cycone - £622
3) RM Optimum - £505
4) Telford Tempest - £586
I have a maximum budget of £650
Thank you
He has asked me to order the replacement and I wanted to get your thoughts on which of the following you would choose - or any other one:
1) Gledhill ES - £499
2) Joule Cycone - £622
3) RM Optimum - £505
4) Telford Tempest - £586
I have a maximum budget of £650
Thank you
I've fitted loads of Joule cylinders and been very happy with them.
Do wonder why it's you ordering and not the installer though? Is he going to buy the old cylinder back off you or is he expecting you to pay twice?
Do wonder why it's you ordering and not the installer though? Is he going to buy the old cylinder back off you or is he expecting you to pay twice?
Joule, get the best , some others are good too, but Joule wont mess around if you ever need a warranty call
This is a good own brand by STC of Ruislip. The manufacturer is Wolf a fairly new outfit but the directors all came from another manufacturer who were bought out by Joule its certainly as good as the Gledhill who have had there quality issues
what you have is a stainless steel vessel made by them, everything else is supplied is made by others and that's the same with all of the cylinder manufacturers. the Cylinder has a 25 year warranty the controls have a 1 year guarantee the other manufacturers just about do the same.
I would not worry its as good as the rest and cost wise a little cheaper but not massively
DIYnot Local
Staff member
If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Are you a trade or supplier? You can create your listing free at DIYnot Local
Sponsored Links
