Drainage consultation fee

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I've just had a drainage chap out to check a blocked/faulty drain at the front of my house. Following a 30 minute check which included shoving a camera down the drain before telling me repairs were needed, I was presented with a £97 bill. Is this rate the norm for 40 minutes work? I figured a brief consultation would be fairly cheap if he was wanting any further work from me.
P
 
Cctv systems that you can use for inspecting drains are not exactly cheap. He also has to come over, set the lot up and that sort of thing, so all and all it probably took him well over an hour.
The £97 is charged to cover all that in case he does not get the job. You would be surprised how many people will happily get half a dozen engineers out without telling them that they have a 5 out of 6 chance of wasting their time.
If you had given him the job when he was there, he probably would not have charged the £97, which is not cheap, but not really excessive.
Most plumbers will charge on average between £50 and £100 for coming out and diagnosing the problem if you don't give them the job.
 
We charge £84 in out local area of London to diagnose a fault with a boiler.

Then its up to the client if they get us to fix it ( usually at only the cost of the parts ) or they can do it themselves or get someone else to do it.

One clever fellow decided that he could get the part for £5 less by waiting for it to be delivered from an on line supplier. When it arrived four days later I went back to fit it free. He then asked me what guarantee we gave on the repair.

I took great pleasure in telling him that as he had supplied the part himself then obviously we could not guarantee it in any way!

Tony
 
You would be surprised how many people will happily get half a dozen engineers out without telling them that they have a 5 out of 6 chance of wasting their time.

So true. :cry:
 
Cheers bengasman. Does this mean if I give him the job, which he's since said is £525 to replace a gully, I'll have some scope to get him to lower his price? I'm not sure how plumbing etiquette works but I can't see how a total of £622 for a non-emergency job is good value! As for the consultation, I can appreciate his needing to cover the cost of his equipment, but he definitely took no more than 30 minutes to do the inspection - he was only at my house for 40 minutes total. Goddammit! Christmas is just round the corner and little Timmy needs new socks!
 
£500 quid to replace a gully is bloody expensive, outside of London.

Get a quote from a builder.
 
Is he just quoting to replace the gully or are there additional works required, i.e. replacing pipework, making good concrete, tarmac or paving around it? Considering a gully is about 20 quid tops, it does seem a lot. Second doitall's advice there, get other quotes.
 
You have paid for a survey, make sure you get a report to show the builder what needs doing.
 
It's a block paved driveway which offers easy access to the problem. I'll give the details to a good builder I know and see what he reckons. Cheers for all the advice.
 
Cheers bengasman. Does this mean if I give him the job, which he's since said is £525 to replace a gully, I'll have some scope to get him to lower his price? I'm not sure how plumbing etiquette works...
Varies from person to person. Taking myself as an example, my quote is the price. However, that is expecting normal working conditions. If the client offers things like: Do it whenever it suits you, in one go or 4 steps, that makes it easier for me, hence I could do something about the price since I can use as a "filling time job".
"Do the job, and I will send you a cheque in the mail afterwards", will result in a higher quote then money up front.
I am inclined to say no when people ask if I can't do it cheaper (under the same conditions) but am open to negotiations. That does mean the client makes the job easier/more interesting/more attractive in order to get a reduction. My last installation was a matter of: here is the key, there is a room to store your materials and tools safely, there is the coffee, there is the fridge, help yourself, just make sure it is finished before it gets cold. They got a rather good deal.
The next one wanted it fast, cheap, and the only time it was convenient for her to let me have a look at the situation was one particular day during office hours. Didn't even bother going.
But that is me. What your chap is willing to do, is up to him.
 
The price for a camera survey like that- small run- is fair. IF he showed you the video/stills and explained what/why/where repair is needed. The cost of the gulley if needed is way too high. I met a geezer who had been on Rogue Traders with a carpet cleaning machine pretending to do drain CCTV :shock: . Looked @ his house with a view to buying it some years ago. Guess what I did :lol:
 

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