I have just removed the cellophane covering from 2 x Howdens 4 panel 2 light glazed doors (http://www.howdens.com/doors-joinery-collection/internal-doors/internal-hardwood-doors/4-panel-oak-2-light-glazed/). The cellophane needed cutting around the edge of the glass otherwise untidy bits were left. I carefully cut the cellophane piece into quarters using a Stanley knife which was fine, until the final 2 sides I was doing.
The glass now has a big scratch down the middle, the previous were fine with the same technique. The glass is stamped as BS EN12150 standard:
- Should this glass scratch so easily with a metal blade?
- Can the glass be replaced?
I spoke to Howdens and they just say it would scratch and couldn't assist with replacements. Really frustrated that the sides I tested on were fine, but not all of them. I also thought toughened glass was tough!
Any help really appreciated.
The glass now has a big scratch down the middle, the previous were fine with the same technique. The glass is stamped as BS EN12150 standard:
- Should this glass scratch so easily with a metal blade?
- Can the glass be replaced?
I spoke to Howdens and they just say it would scratch and couldn't assist with replacements. Really frustrated that the sides I tested on were fine, but not all of them. I also thought toughened glass was tough!
Any help really appreciated.
