help.. plasterer done bad job, I'm not sure what to do!

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I've just had my kitchen plastered.
I was told by friend the walls should be smooth like glass, but there not.
I've also had an independent plasterer come round to give me a second opinion! He said the whole job needs doing again, he said it was a really bad job
my guy said there is nothing wrong with it and once I've painted it it will look fine!
I really don't know what to do, he has just been round and I felt bullied into paying him! which has really upset me
I agreed to pay himif he put it in writing that once I've decorated, if i done like it he will fix it
Please help
Lena
 
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