Hello there
I've just moved into a house that had the water shut off by a repo company.
I called Thames Water who told me to turn it on using the tap out on the pavement along side the water meter.
I located the pavement cover - a round disc about 6 inches in diameter - opened it, noted that the meter serial number coreesponded with the serial number given by Thames for my property and tried to turn the tap/valve.
The tap is turned by sticking your arm into the hols and twisting a plastic rod with a hexagonal end, that fits into the tap/valve.
The darn thing just kept turning and clicking and didn't seem to come to a positive stop, wheter turned clockwise or anti-clockwise.
Regardless, I tried opening up the stop taps in the house but with not success.
I also asked my girlfriend to listen by the house stop tap for the flow of water from the street vavle - but there wasn't any sound.
I'm now stuck.
Any advise or shall I just sit tight until Thames Water can come out?
Thanks in advance.
I've just moved into a house that had the water shut off by a repo company.
I called Thames Water who told me to turn it on using the tap out on the pavement along side the water meter.
I located the pavement cover - a round disc about 6 inches in diameter - opened it, noted that the meter serial number coreesponded with the serial number given by Thames for my property and tried to turn the tap/valve.
The tap is turned by sticking your arm into the hols and twisting a plastic rod with a hexagonal end, that fits into the tap/valve.
The darn thing just kept turning and clicking and didn't seem to come to a positive stop, wheter turned clockwise or anti-clockwise.
Regardless, I tried opening up the stop taps in the house but with not success.
I also asked my girlfriend to listen by the house stop tap for the flow of water from the street vavle - but there wasn't any sound.
I'm now stuck.
Any advise or shall I just sit tight until Thames Water can come out?
Thanks in advance.