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- 11 Dec 2007
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I've read the manual & been in touch with Panasonic directly & still I'm unable to do it. If any of you have managed this (or on another Panasonic model similar to this) then please post up what you did & which USB Flash Drive you used (in case the one i'm using is no good).
This is a copy of the email i've just sent Panasonic (which details step by step what i have tried)....
This is a copy of the email i've just sent Panasonic (which details step by step what i have tried)....
Thank you for including the manual for this TV. I was hoping you would be able to assist further as i have followed the instructions and still cannot view video files on this TV. I will take you through a step-by-step as to what i did to see if you can spot a problem as to why this is not working.
* USB Flash Drive used: 64GB Kingston DataTraveler SE9 G2 USB 3.0 Flash Drive
And so i am unable to watch the video files on this TV.
- Insert USB flash drive in to PC USB slot & ‘quick format’ USB flash drive using exFAT file system
- drag video files from a folder on my PC to the USB flash drive. Video file formats both [.mp4] & also [.mkv]
- Insert USB flash drive in to USB port 1 on TV ... TV says “USB device detected” in bottom right corner
- On the remote i press APPS>recorded TV but then get an error message “cannot access the selected USB device. Please ensure the device is connected correctly”.
- I then wonder if i need to format the USB drive using the TV & not a PC so on the remote i press MENU>SETUP>USB DEVICE SETUP. Under Product it says “DataTraveler 3.0”. I press “OK” to format but get the error message “Formatting failed. This device is not supported”.
What steps do i need to carry out in order to view these files on this TV?
Thanks.