Hudson reed topaz shower cartridge replacement

Joined
18 Apr 2023
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United Kingdom
Hi
I’ve been trying to access the cartridge to replace it of this Hudson reed shower but I can’t remove the chrome collar with nut to access it. Anyone have any ideas? I even bought a new shower because I was told it’s probably furred up with limescale and would never come unscrewed, but now I have the new one I can see that doesn’t unscrew either.
Any help gratefully received! Every video I’ve seen makes it look so easy to unscrew the collar with octagonal nut attached!
Thanks
Carrie
 

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